How long will my order take?

Many pieces in the shop are created to order. For made-to-order Wearable Art, please allow approximately 2–4 weeks for production and delivery unless a different timeframe is stated on the individual product page.

Delivery times are estimates rather than guarantees. If you need something by a particular date, please contact me before ordering and I’ll let you know what may be possible.

How much does delivery cost?

Any delivery charge that applies will be shown at checkout before you place your order. The amount may vary depending on the items ordered and their destination.

Do you deliver internationally?

International delivery is available to the destinations shown at checkout. Delivery times vary and may be affected by customs processing.

If your country is not available at checkout, please contact me before ordering.

Will I need to pay customs charges?

International orders may be subject to customs duties, import taxes or local handling charges. These are determined by the destination country and are the customer’s responsibility.

How will I know when my order has been sent?

I’ll let you know when your order has been dispatched and provide tracking information where it is available.

Please check that your delivery address is correct when placing your order. If you notice an error, contact me as soon as possible at info@carolyn-hammond.co.uk.

For further information, please see the Terms & Conditions and Refund & Returns Policy